Tag Archives: Refund

Valve Removes Paid Mods From Steam & Issues Refunds to All Skyrim Mod Customers

Steam Paid Mods Refund Skyrim DLC RealGamerNewz Valve Bethesda

In a quick turnaround move, Valve has decided to temporarily end the Paid Mods Feature on Steam Workshop. We’ve previously spoke about it at length and even how Paid Mods might play a role in Valve’s Vision for the Future but perhaps for the best, the company who has been the leader in digital distribution of video games software on the Windows PC, Mac OS X, and Linux platforms has decided that the launch of this feature went so poorly it was best to roll it back. Anyone who purchased a Skyrim Mod will be refunded in full (presumably through Steam Wallet credits though) and Bethesda alongside Valve agree that the critics of the service were right about the way things were being done incorrectly. That being said, Valve hasn’t totally sworn off Paid Mods for life, and more likely than not will find a more acceptable way to introduce them.

Large amounts of protesting helped lead to this decision both in the comments sections of Nexus Mod Manager, Steam itself, and of course the infamous “High Fidelity Horse Genitals” mod being sold for $99.99 alongside other not-so-sincere modding efforts designed to express contempt for Valve’s abrupt transition into allowing Paid Mods for Skyrim. Gabe Newell himself also recently did his due diligence in speaking about the feature in a Reddit “Ask Me Anything” which was mostly met with misunderstanding, trolling, and negative response to the feature. Among the many interesting statements made during that segment was one in particular I found interesting in which Newell described angering the mobs of the Internet as costing more money than the Paid Mods in Skyrim were actually netting Valve in profit.

Valve’s Official Statement to the Gaming Community:

“We’re going to remove the payment feature from the Skyrim workshop. For anyone who spent money on a mod, we’ll be refunding you the complete amount. We talked to the team at Bethesda and they agree.

We’ve done this because it’s clear we didn’t understand exactly what we were doing. We’ve been shipping many features over the years aimed at allowing community creators to receive a share of the rewards, and in the past, they’ve been received well. It’s obvious now that this case is different.

To help you understand why we thought this was a good idea, our main goals were to allow mod makers the opportunity to work on their mods full time if they wanted to, and to encourage developers to provide better support to their mod communities. We thought this would result in better mods for everyone, both free & paid. We wanted more great mods becoming great products, like Dota, Counter-strike, DayZ, and Killing Floor, and we wanted that to happen organically for any mod maker who wanted to take a shot at it.

But we underestimated the differences between our previously successful revenue sharing models, and the addition of paid mods to Skyrim’s workshop. We understand our own game’s communities pretty well, but stepping into an established, years old modding community in Skyrim was probably not the right place to start iterating. We think this made us miss the mark pretty badly, even though we believe there’s a useful feature somewhere here.

Now that you’ve backed a dump truck of feedback onto our inboxes, we’ll be chewing through that, but if you have any further thoughts let us know.”

[Some Info Sourced: Valve’s Public Statement on Steam’s Official Blog]

Editor’s Note: RealGamerNewZ has moved web servers, some older posts can no longer be commented on and have been preserved without their images. Thank you for your understanding in this matter. This article was written by Jon Ireson on 20150428 and was last modified on 20150428 .

****Update: 5-7 Days Until $10 Credit Refund Arrives, Sony Clarifies

The Last Of Us Remastered PS4

****UPDATE: Sony’s Adam Boyles spoke on social media through verified Sony account confirming that in 5-7 days, those who had pre-ordered The Last Of Us: Remastered on PS4 for $59.99 will be receiving a $10 credit into their PSN Wallets now that the game’s full price has been reduced to $49.99 ahead of its July 29, 2014 release date next week.

The previous, unedited Rumor Post is below:

As many gamers may be aware, it is the standard policy of Steam, Xbox Live, PlayStation Store, and Nintendo eShop to NOT allow refunds on any digital purchases. Of course, this simply means that the parties involved are not obligated to issue any refunds. There are still a lot of times when gamers have been given exceptions to the rule in case of dire need or just to keep the peace.

To clarify, the customer service representatives of these digital marketplaces have the ability to sometimes grant refunds in special situations – but all user agreements state that there are no digital refunds guaranteed on these stores. Unfortunately, we may have reached a point when too many people are going to be asking for the same refund at the same time. This means a much larger solution much be reached.

According to a new rumor posted gamers who pre-ordered The Last of Us: Remastered on PS4 for $59.99 on the PlayStation Store are upset over the recent drop in price to $49.99 and are failing to obtain refunds nor have they been able to get their PSN Wallet credited with $10 vouchers to make up the difference. If this is truly a problem that is occurring, it’s definitely foul that Sony is essentially charging early adopters of the HD Remaster more than those who waited and waited until now to pre-order. The post in question is stating all of this as fact, but we are not going to be so quick to lynch Sony over this. It remains to be seen if this is an isolated incident or if indeed many people are being turned away.

the-last-of-us-remastered-pre-order

It also remains to be seen exactly how many people will be effected by this. The post itself points out that pre-order legal wording on PlayStation Store specifically forbids the cancellation of any pre-order, and in plain English states that refunds will not be available for any pre-orders.

If this does indeed turn out to be true, we suggest that Sony act quickly in announcing a $10 credit to PSN Wallets for those effected by this and / or perhaps some type of free in-game DLC such as masks, equipment, or weapons which would otherwise be sold through micro-transactions – this way Sony doesn’t have to go through the insanity of sending $60 back to each pre-order and gamers who supported them immediately by pre-ordering The Last of Us: Remastered for the PlayStation 4 don’t get punished for having Sony’s back. That being said, we really don’t know if the $49.99 price is a permanent thing either since it was just dropped this weekend.

The Last of Us: Remastered is being developed by the same team behind the Uncharted series and TLOU on PS3, Naughty Dog, who are aiming for 1080P resolution with 60 frames per second or better and have reportedly already met their target. The Last of Us: Remastered will also feature the multiplayer gameplay seen on the original PS3 title and with new refresh rate offers an essentially new experience for those into the survival competitive multiplayer aspects of this third person shooter / survival horror franchise birthed out of a cinematic and real human emotion campaign which many chose as Game of the Year for 2013.

PSN Exclusive TLOU PS4 Pre Order

What do you think? Should Sony give users something in return for pre-ordering early at a higher price, even though their legal print and terms of conditions clearly state that they will not? Did you pre-order TLOU: Remastered and are you effected by this? Let us know in the comments below as we reach out to Sony for comment on this evolving story in progress.

The Last of Us: Remastered releases exclusively for Sony PlayStation 4 on July 29, 2014 (about a week and a day from the time of this posting) and includes all previously released DLC, the campaign, and the multiplayer all remastered in 1080P High Definition at 60 frames per second or higher.

[Rumor Source: PS4Daily]

Editor’s Note: RealGamerNewZ has moved web servers, some older posts can no longer be commented on and have been preserved without their images. Thank you for your understanding in this matter. This article was written by Jon Ireson on 20140621 and was last modified on 20140622 .

Comedy: Oculus Rift / Facebook Gameplay Footage [Parody] [HD 1080P]

Facebook Oculus Rift - April Fools

The following Oculus Rift / Facebook Gameplay Footage Parody is presented below in Full 1080P High Definition. For those who don’t get the joke, the VR Gaming technology company Oculus Rift was recently purchased by Facebook for $2 Billion and that is what has spawned the fears which are the subject of this creative and comedic presentation. No Zuckerbergs were harmed during the virtual pwning of this clip.

Editor’s Note: RealGamerNewZ has moved web servers, some older posts can no longer be commented on and have been preserved without their images. Thank you for your understanding in this matter. This article was written by Mitch Walters on 20140401 and was last modified on 20140401 .

Final Fantasy XIV: A Realm Reborn Is Now For Sale Again

Final Fantasy XIV Beta Screenshot ffxiv_20130629_232406

Final Fantasy XIV: A Realm Reborn is now for sale again through digital platforms. Square Enix initially had halted sales to deal with server congestion and in some cases through the European PSN Store, Sony had also issued refunds (while leaving the game in effected customers’ download lists so they essentially ended up with a free copy to play again later). Now things appear to be coming back together and you can either buy the game directly through PSN for PlayStation 3 once their PlayStation Store update goes live (usually mid-late afternoon) or on the Square Enix Store for PC. Check out PwnagraphicTV’s Exclusive RealGamerNewz play-through of Endgame Level 50 in 1080P High Definition RIGHT HERE.

Editor’s Note: RealGamerNewZ has moved web servers, some older posts can no longer be commented on and have been preserved without their images. Thank you for your understanding in this matter. This article was written by Jon Ireson on 20130917 and was last modified on 20150424 .